Legal notice

Last Updated: 4 October 2026

This Legal Notice applies to the Vientiq website, including all pages, content, products, services, and other materials made available through the website.

By accessing or using the Vientiq website, you acknowledge and agree to the terms of this Legal Notice and the other policies and terms applicable to your use of the website.

1. Website Operator

The Vientiq website is operated by:

Legal Entity Name: [Insert Legal Entity Name]
Brand Name: Vientiq
Registered Address: [Insert Registered Address]
Email: [Insert Official Email Address]
Telephone: [Insert Customer Support Number]
GSTIN: [Insert GSTIN, if applicable]

Vientiq is the brand under which the products and services available through this website are offered.

2. Intellectual Property

Unless otherwise stated, all content appearing on this website is owned by, licensed to, or otherwise lawfully used by Vientiq.

This includes, without limitation:

  • Vientiq name and logo;
  • Brand identity;
  • Product names and model names;
  • Watch designs and design concepts;
  • Product photographs;
  • Videos and animations;
  • Graphics and illustrations;
  • Website layout and design;
  • Text and written content;
  • Product descriptions;
  • Packaging designs;
  • Marketing materials;
  • Collection names and slogans; and
  • Other visual, written, technical, and creative materials.

All such material may be protected by applicable copyright, trademark, design, intellectual-property, and other laws.

No part of this website may be reproduced, copied, modified, distributed, published, transmitted, sold, licensed, or commercially exploited without prior written permission from Vientiq, except where permitted by applicable law.

3. Trademarks

"Vientiq", the Vientiq logo, product names, collection names, slogans, and other marks used by Vientiq may be trademarks or other protected intellectual property.

Unauthorised use of Vientiq trademarks or confusingly similar marks is prohibited to the extent permitted by applicable law.

Nothing on this website grants you any licence or right to use Vientiq intellectual property unless expressly stated.

4. Product Information

Vientiq makes reasonable efforts to ensure that information displayed on the website is accurate and current.

However, product photographs, colours, dimensions, finishes, specifications, availability, and other details may vary due to:

  • Manufacturing tolerances;
  • Photography and lighting;
  • Screen and device settings;
  • Product updates;
  • Component availability;
  • Technical improvements; or
  • Other legitimate production or operational reasons.

Minor variations that do not materially affect the product may occur.

Where a material error is identified, Vientiq reserves the right to correct the information and take appropriate action in accordance with applicable law.

5. Pricing and Availability

Prices and product availability displayed on the website may change from time to time.

Vientiq may correct typographical, technical, pricing, or inventory errors.

An order may be cancelled where permitted by applicable law if it is affected by a genuine pricing, product, availability, payment, fraud, or system error.

Where payment has already been received for an order that is cancelled by Vientiq, the applicable amount will be refunded in accordance with applicable law.

6. Website Availability

Vientiq aims to keep the website available and functioning properly but does not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Software updates;
  • Technical problems;
  • Security measures;
  • Server or hosting issues;
  • Network failures;
  • Third-party service interruptions; or
  • Other circumstances beyond Vientiq's reasonable control.

Vientiq may modify, suspend, restrict, or discontinue any part of the website where reasonably necessary.

7. External Links

The Vientiq website may contain links to third-party websites, applications, services, or platforms.

These links are provided for convenience or functionality.

Vientiq does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

You should review the applicable terms and privacy policies before using third-party services.

8. User-Submitted Content

If the website allows you to submit reviews, photographs, comments, feedback, or other content, you remain responsible for the content you submit.

You must not submit material that:

  • Is unlawful or fraudulent;
  • Infringes intellectual-property rights;
  • Violates privacy or other rights;
  • Contains malicious code;
  • Is defamatory, threatening, abusive, or obscene;
  • Misrepresents your identity or relationship with Vientiq; or
  • Violates applicable law.

By submitting content to Vientiq, you grant Vientiq the rights necessary to use, reproduce, display, publish, adapt, and distribute that content for legitimate business, marketing, promotional, or operational purposes, subject to applicable law and our Privacy Policy.

9. No Unauthorised Use

You must not use the Vientiq website or its content to:

  • Conduct unlawful activities;
  • Commit fraud;
  • Attempt unauthorised access;
  • Interfere with website security;
  • Introduce malware or harmful code;
  • Scrape or systematically copy website content without permission;
  • Impersonate Vientiq or another person;
  • Manipulate reviews, orders, pricing, or promotions;
  • Infringe intellectual-property rights; or
  • Otherwise misuse the website.

Vientiq may take appropriate action where unauthorised or unlawful activity is detected.

10. Accuracy and Disclaimer

The information published on this website is provided for general informational and commercial purposes.

Although Vientiq takes reasonable care in preparing and maintaining website content, we do not guarantee that every item of information will always be complete, current, accurate, or free from typographical or technical errors.

Nothing in this Legal Notice excludes any statutory warranty, consumer protection, or other legal right that cannot lawfully be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Vientiq will not be liable for indirect, incidental, special, consequential, or punitive losses arising from access to or use of the website.

This may include loss of profits, business opportunities, data, or goodwill.

Nothing in this Legal Notice limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

For consumer transactions, nothing in this section is intended to limit mandatory rights or remedies available under Indian law.

12. Privacy

Your use of the Vientiq website is also subject to our Privacy Policy.

The Privacy Policy explains how Vientiq collects, uses, stores, protects, and otherwise processes personal information.

Please review the Privacy Policy for further information.

13. Consumer Protection

Vientiq is committed to complying with applicable Indian consumer-protection and e-commerce laws and regulations.

Nothing in this Legal Notice, or any other Vientiq policy, is intended to exclude, restrict, or override a consumer right or remedy that cannot lawfully be excluded or restricted.

Where applicable law provides a consumer with a specific statutory right or remedy, that right or remedy will continue to apply.

14. Governing Law

This Legal Notice is governed by the laws of India.

Any dispute relating to the Vientiq website or this Legal Notice will be subject to applicable Indian law and the jurisdiction of the appropriate courts or forums, subject to any mandatory jurisdictional or consumer-protection rights available under applicable law.

15. Related Policies

This Legal Notice should be read together with the following Vientiq documents:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Warranty Policy
  • Cookie Policy

These documents may contain additional terms applicable to your use of the website and purchase of Vientiq products.

16. Changes to This Legal Notice

Vientiq may update this Legal Notice from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

The latest version will be published on the Vientiq website with the applicable "Last Updated" date.

17. Contact Us

For questions regarding this Legal Notice, Vientiq's website, products, or legal matters, please contact us using the official contact details published on the website.

Vientiq

Legal / Customer Support Contact:
Contact@vientiq.com

Registered Office:
Jaipur, Rajasthan

Customer Support:
Customersupport@vientiq.com